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Terms & Conditions

These conditions apply to the private hire of Waverley Travel Limited (Company Registration Number: 6853675) trading as www.fire4hirelimos.co.uk

1.

Applications. These conditions apply whether a contract has been made in writing or verbally. The hirer acts on behalf of all the passengers travelling on the vehicle(s). The hirer is responsible for the actions and decisions of all passengers

2.

Quotations are given on the basis of the most direct route. The route will be at the discretion of the Company or the Chauffeur on the day unless it has been particularly specified by the hirer in which case it will be clearly shown on the confirmation. All quotations are given subject to the Company having available a suitable vehicle at the time the hirer accepts the quotation. Quotations are valid for 28 days unless otherwise notified.

3.

Use and Retention of Vehicle The hirer cannot assume use of the vehicle between outward and return journeys, nor to remain at the destination for the hirer's use unless this has been agreed with the Company in advance.

4.

Route and Time Variation The Company reserves the right to levy additional charges for mileage, car parking charges or time other than that agreed in accordance with the Company’s pricing structure. The Chauffeur will drive at safe speeds in accordance with road conditions, traffic and national speed limits.

5.

The hirer is responsible for any damage caused to the interior and or exterior of a vehicle by any passenger for the duration of the hire to them and will be billed accordingly for any repair or valeting required in order to reinstate the vehicle to working order subject to a minimum charge of £75.

6.

Seating Capacity. The Company will specify the legal seating capacity of the vehicle. The hirer must not load the vehicle beyond this capacity. Chauffeurs will not carry any extra passengers over the seating capacity of the vehicle.

7.

No animals (except guide or hearing dogs notified to the Company in advance) may be carried without prior written agreement from the Company.

8.

Written confirmation by the Company is the only basis for the acceptance of a hiring or for subsequent alteration to its terms.

9.

Payment:

a)      A deposit of 40% of the hire fee (minimum £50) is payable on booking the vehicle with the balance due 7 days before the date of the hire (10 days for cheques) unless the Company has agreed in writing to vary this condition. Any deposit must be paid by the date stated and payment in full must be made prior to the hire unless otherwise agreed by the company.

b)      Credit card payments are subject to a 3% surcharge. The charge on your credit card statement will be shown as Waverley Travel Limited.

c)      All prices are exclusive of VAT which will be charged in accordance with the rates specified by HMRC from time to time.

d)      For account customers the Company reserves the right to add 2% compound interest per calendar month, after the date by which payment should have been made.

10.

Cancellation by Hirer

a)      If the hirer wishes to cancel any arrangements, the following scale of charges will apply in relation to the total hire charge.

PERIOD OF NOTICE

VEHICLE HIRE CANCELLATION CHARGE

14 or more days prior to hire

10% of hire charge

8 to 14 days prior to hire

25% of hire charge

2 to 7 days prior to hire

50% of hire charge

Day of hire

100% of hire charge


b) If the hirer or other passenger(s) do not appear at the time and place designated as the pick-up point, all monies paid to the Company will be non-refundable.


c) Cancellation due to inclement weather conditions will be charged as above.

11.

Cancellation by the Company In the event of any emergency, riot, civil commotion, strike, lockout, stoppage or restraint of labour or the happening of any event over which the Company has no control (including adverse weather and road conditions) or in the event of the hirer taking any action to vary agreed conditions unilaterally, the Company may return all money paid and without further or other liability, cancel the contract.

12.

Vehicle to be provided

 a) The company reserves the right to provide a change to the contracted vehicle or Chauffeur at any time if necessary at no additional charge to the hirer.


b) The company reserves the right to substitute other vehicles of similar quality to those shown on the website (including those of other operators) for all or part of the hiring.

13.

Breakdown and Delays The Company gives advice on journey time in good faith and  will use all reasonable endeavours to ensure our vehicles arrive on time. However, as a result of breakdown or traffic congestion, or other events beyond the reasonable control of the Company, journeys may take longer than predicted and the Company will not be liable for any loss suffered by the hirer as a result.

14.

Passengers' Property

 a) All vehicles hired by the Company are fully insured for passenger and third party claims and the hirer accepts that the Chauffeur shall be the sole judge as to whether and to what extent passengers' property is carried.

b) The Company allows any personal property of the hirer and their passengers onto the vehicle on the understanding that it will take reasonable steps to avoid loss or damage but Waverley Travel Limited trading as www.fire4hirelimos.co.uk shall not be responsible or liable for any loss/damage to such property. The Company will not accept liability for any damage or loss of any property which belongs to any passenger and is left on a vehicle after completion of the hiring.

c) The Company will keep a lost property book at their offices and any articles of property recovered from a vehicle will be held at those offices and may be collected from there.

15.

Conduct of passengers. The Chauffeur is responsible for the safety of the vehicle at all times and may remove any passenger whose behaviour prejudices safety and Waverley Travel Limited trading as www.fire4hirelimos.co.uk and its chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s).

16.

In the event of a complaint, the hirer should seek a solution at the time by asking for assistance from the Chauffeur or from the Company. If this has not provided a remedy, complaints should be submitted in writing within 14 days of the termination of the hire.

17.

Notices. No bill, poster or notice is to be displayed on any vehicle without the consent of the company.

18.

No refreshments or drinks other than those supplied by Waverley Travel Limited trading as www.fire4hirelimos.co.uk may be consumed in the vehicle without the prior written consent from the Company. Waverley Travel Limited trading as www.fire4hirelimos.co.uk makes every attempt to identify ingredients that may cause allergic reactions for those with food allergies. There is a possibility that manufacturers of the commercial food and drink that we use could change the formulation at any time, without notice. It is also possible that the food or drink that we supply may have been produced in a factory that uses nut ingredients. Customers concerned with food allergies need to be aware of this risk. Waverley Travel Limited trading as www.fire4hirelimos.co.uk will not assume any liability for adverse reactions to food or drink consumed, or items one may come into contact with while engaged in any activity supplied under this Contract.

19.

Waverley Travel Limited trading as www.fire4hirelimos.co.uk maintains a strict no-smoking policy in all its vehicles.

   

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Tel: 07982 300 826

Email: fire4hirelimos@yahoo.co.uk